Shipping policy

Shipping Policy

Where we ship

We ship Australia-wide. International orders may be available on request — please email us before ordering.

Processing time

Orders are typically packed and dispatched within 1-2 business days of payment. Orders placed Friday afternoon, weekends or public holidays are processed the next business day.

Shipping methods & estimates

All Australian orders ship via Australia Post with tracking. Estimated transit times (after dispatch):

Destination	Standard	Express
Melbourne Metro	1-3 business days	1-2 business days
VIC Regional	2-5 business days	1-3 business days
Sydney, Adelaide, Brisbane Metro	3-5 business days	1-3 business days
Other capital cities	4-7 business days	2-4 business days
Regional & remote areas	5-10 business days	3-7 business days

Transit times are estimates provided by Australia Post and may vary, especially during peak periods (Christmas, sales).

Shipping cost

Shipping is calculated at checkout based on weight and destination. The exact cost will be shown before you complete your order.

Tracking

A tracking number is emailed to you when your order is dispatched. You can track delivery at auspost.com.au/mypost/track.

Address accuracy

You are responsible for providing a correct delivery address. We can't be held responsible for parcels delayed, lost or returned due to an incorrect address. If a parcel is returned to us due to an address error, you'll need to cover the cost of re-delivery.

Lost or damaged parcels

If your parcel hasn't arrived within the estimated window, please contact us — we'll lodge an investigation with Australia Post on your behalf. Damaged parcels should be reported within 7 days of delivery with photos of the damage to the packaging and contents.

Click & Collect

Free in-store pickup is available from our Wantirna South store. Choose "Pick up" at checkout — we'll email you when your order is ready, usually within a few hours.

Contact

Email: info@dartworldaustralia.com.au Phone: 0418 144 263